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Thank you for giving us a couple minutes of your time; we will use your input to improve future experiences. At the conclusion of this brief survey, you will receive your valuable coupon. Let's begin!

Guest Feedback
1. Thinking of this visit, how satisfied were you with your overall experience at this location?
1
Extremely
Dissatisfied		 5
Extremely
Satisfied
1: 2: 3: 4: 5:
2. Considering the quality of your experience in relation to what you paid, how satisfied were you with the value you received for your money?
1
Extremely
Dissatisfied		 5
Extremely
Satisfied
1: 2: 3: 4: 5:
3. How satisfied were you with the price of the product that you purchased?
1
Extremely
Dissatisfied		 5
Extremely
Satisfied
1: 2: 3: 4: 5:
4. Overall, how satisfied were you with the level of service received from the crew?
1
Extremely
Dissatisfied		 5
Extremely
Satisfied
1: 2: 3: 4: 5:
5. Thinking of this visit, how satisfied were you with the cleanliness of this location?
1
Extremely
Dissatisfied		 5
Extremely
Satisfied
1: 2: 3: 4: 5:
6. Overall, how satisfied were you with the atmosphere of this location?
1
Very
Unsatisfied		 5
Extremely
Satisfied
1: 2: 3: 4: 5:
7. Did the crew member help to influence your menu selection?
8. How likely is your decision influenced by a suggestive sell?
1
Very
Unlikely		 5
Very
Likely
1: 2: 3: 4: 5:
9. Thinking of your most recent visit to Baskin-Robbins, what did you order?
10. Overall, how satisfied were you with the quality of the product purchased?
1
Extremely
Dissatisfied		 5
Extremely
Satisfied
1: 2: 3: 4: 5:
11. Based on your most recent visit, how likely are you to return to this location?
1
Very
Unlikely		 5
Very
Likely
1: 2: 3: 4: 5:
12. Based on your most recent visit, How likely would you be to recommend this location to friends or family?
1
Very
Unlikely		 5
Very
Likely
1: 2: 3: 4: 5:
13. Including yourself, how many people were in your party?
14. How often do you visit this location?
15. What time of day did you visit this location?
16. Please indicate your age.
17. Please indicate your gender.
18. Please let us know if there is anything else you would like to tell us about your most recent visit: